26-27 May 2025 | ICC SYDNEY, DARLING HARBOUR
One of the ongoing conversations in today’s competitive retail environment is about loss of loyalty in favour of convenience or price. Whilst customer loyalty isn’t entirely dead, it does require some serious attention. In a world where personalisation is now everything, customers are expecting more from their retail experiences. True
Online browsing is becoming vitally important in today’s natural products space – particularly in the age of COVID when people have been increasingly spending more time at home and scrolling on their devices. With ever-increasing competition, retailers and brands are now needing to find a point of difference as they
